Privacy Policy
1. INTRODUCTION:
This privacy policy sets out how we collect, process, and use your personal data through your use of our website (www.londonlamdastudio.co.uk) and its associated subsidiaries and brands, for the course of our lawful activities. This policy is in accordance with the Data Protection Act 1998, the General Data Protection Regulation (GDPR), any other current legislation, and will be updated to comply with all subsequent legislation ('Data Protection Laws').
We value our customers rights to privacy. We can appreciate that spam, junk mail, and inappropriate use of data is annoying. Therefore, as a company (henceforth "London LAMDA Studio", "we", "us", "our"; incorporating all subsidiaries/brands), promise to operate a strict privacy policy which enables our customers to opt-in to certain services and to receive information from us, and to enable the control of what information they wish to receive - be that by email, text, phone, post, or via social media.
This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data. In such instances, London LAMDA Studio, its employees and agents, are the data controller, and we are responsible for your personal data.
Should you need to get in contact with us for any reason regarding your privacy, our contact details are:
Email: georginafranceshart@gmail.com
2. YOUR DATA:
What information do we collect and how to we use it?
The term "personal data" means any information which can be used to identify an individual. This does not include "anonymised data".
We use your data in order to provide you with the best possible services and experience. The most common uses of your personal data are:
We collect a few different types of personal data - listed below:
2.1 CORRESPONDENCE DATA - this includes any kind of communication/correspondence you send to us via any/all of our services; website contact forms, social media, email, sms, phone - or through any way you correspond with us. This may also include any metadata associated with the type of correspondence - our website may also generate metadata from contact forms. Correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely, to reply to any communication sent to us, by you, and for the proper administration of our website, business, and services.
2.2 CUSTOMER/STUDENT/STAFF DATA - this includes data relating to our customer/student/staff relationships (including customer contact information) - such as: name, title, phone number, billing/delivery address, email address, purchase details (payment/charges information), gender, age, relationships, sensitive details (allergies, behavioural issues, dietary requirements, photo permission, disabilities), student reports, DBS information, parental responsibility for students under age, as well as any other data relating to the fulfilment of goods and services. The legal basis for the processing of this data is to supply you with the goods/services you have purchased, as well as to honour and exercise any contract made between you and us, as well as taking steps at your request to enter into and fulfil such a contract. Further, to keep records of transactions for taxation and accounting purposes, as well as to exercise the fulfilment of our responsibilities and duties of care, safety, administration, and business for our customers/students/staff and any prospective customer/student/staff.
2.3 PUBLICATION DATA – we may process information that you post for publication on our website or through any of our services and social media. The publication data may be processed for the purposes of enabling such publication and administering our website and services, as well as for website maintenance and backups. The legal basis for this processing is our legitimate interests, which are to enable us to properly administer our website and services.
2.4 MARKETING/NOTIFICATION DATA – this is the processing of information that you provide to us for the purposes of subscribing to our email notifications and/or newsletters, as well as other marketing paths which might enable us to offer promotions, discounts, competitions, as well as to deliver relevant website content and advertisements and measure/understand the effectiveness of this advertising. The legal basis for the processing of this data is via your opt-in consent via any of our website/online and offline forms, as well as through the performance of a contract between you and us, and/or taking steps, at your request, to enter into such a contract.
2.5 PHOTOGRAPHS/VIDEO – this is the processing and use of any photographs/images/videos of yourself, your likeness, and/or that of the your child(ren)/student(s) via our websites, social media channels, and any publications made by London LAMDA Studio. The legal basis for the processing and use of this data is via your opt-in consent.
2.6 We may process any of your personal data identified in this policy, where necessary, for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.7 We may also process any of your personal data identified in this policy where necessary for the purposes of:
2.8 Please do not supply any other person's personal data to us, unless we prompt you to do so.
3. DUTY TO DISCLOSE INFORMATION
4. DATA SECURITY
We have appropriate security measures in place to prevent your personal data from unauthorised access, loss, accidental destruction, misuse, or disclosure. We limit access to your personal data to employees, volunteers, and agents of London LAMDA Studio. Any computerised data will be encrypted and password protected, and any hard copies will be stored securely. Appropriate SSL encryption will be used across all our websites, which will allow visitors to navigate our website over a secure connection, protecting your information from getting intercepted by unwelcome eavesdroppers.
5. DATA RETENTION
Personal data is only be kept for the length of time necessary to perform the process for which it was collected. This applies to data held both electronically and on paper. We follow the statutory requirements for retention of data. In some instances (child protection, or other support service referrals) we are obliged to keep your data for longer if it is necessary to comply with legal requirements.
6. YOUR RIGHTS
In this section, we summarise your rights regarding your data, under the data protection law. These include the rights to:
If you wish to exercise any of your rights set out above, please email us at: georginafranceshart@gmail.com
There is no fee in order to excise your rights or access your data. However, we may, at our discretion, charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request under these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we keep you updated and will notify you on progress.
7. THIRD PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
8. COOKIES
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.
Opted out of cookies
9. THIRD PARTIES/COLLABORATORS
We do not sell, trade, or rent your personal data to any company/entity other than those subsidiaries of London LAMDA Studio. However, from time to time, we may need to share some of your data with our collaborators in order to provide you with the services we have promised. For instance, some of our Teacher Training sessions are CPD accredited, and in order for you to receive the points, your rights to them must be validated and awarded by the course leaders and their associated company/companies. In these instances, we will ask you to opt-in to us sharing some of your personal data so that we can fulfil the services agreed upon. This data may include name, address, and email. We will never share any data other than that which is necessary for the purposes of the award.
10. CHANGES TO THIS NOTICE
Our privacy policy is regularly reviewed to reflect changes in law, our business practice or the technology we use, and as a result this policy may be amended from time to time without notice. You should therefore endeavour to review this privacy policy regularly, in order to keep up to date with any such changes.
This privacy policy sets out how we collect, process, and use your personal data through your use of our website (www.londonlamdastudio.co.uk) and its associated subsidiaries and brands, for the course of our lawful activities. This policy is in accordance with the Data Protection Act 1998, the General Data Protection Regulation (GDPR), any other current legislation, and will be updated to comply with all subsequent legislation ('Data Protection Laws').
We value our customers rights to privacy. We can appreciate that spam, junk mail, and inappropriate use of data is annoying. Therefore, as a company (henceforth "London LAMDA Studio", "we", "us", "our"; incorporating all subsidiaries/brands), promise to operate a strict privacy policy which enables our customers to opt-in to certain services and to receive information from us, and to enable the control of what information they wish to receive - be that by email, text, phone, post, or via social media.
This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data. In such instances, London LAMDA Studio, its employees and agents, are the data controller, and we are responsible for your personal data.
Should you need to get in contact with us for any reason regarding your privacy, our contact details are:
Email: georginafranceshart@gmail.com
2. YOUR DATA:
What information do we collect and how to we use it?
The term "personal data" means any information which can be used to identify an individual. This does not include "anonymised data".
We use your data in order to provide you with the best possible services and experience. The most common uses of your personal data are:
- For the fulfilment or performance of a contract between us;
- Where it is necessary for our legitimate interests and your interests, and fundamental rights do not override those interests;
- Where we need to comply with legal or regulatory obligation.
We collect a few different types of personal data - listed below:
2.1 CORRESPONDENCE DATA - this includes any kind of communication/correspondence you send to us via any/all of our services; website contact forms, social media, email, sms, phone - or through any way you correspond with us. This may also include any metadata associated with the type of correspondence - our website may also generate metadata from contact forms. Correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely, to reply to any communication sent to us, by you, and for the proper administration of our website, business, and services.
2.2 CUSTOMER/STUDENT/STAFF DATA - this includes data relating to our customer/student/staff relationships (including customer contact information) - such as: name, title, phone number, billing/delivery address, email address, purchase details (payment/charges information), gender, age, relationships, sensitive details (allergies, behavioural issues, dietary requirements, photo permission, disabilities), student reports, DBS information, parental responsibility for students under age, as well as any other data relating to the fulfilment of goods and services. The legal basis for the processing of this data is to supply you with the goods/services you have purchased, as well as to honour and exercise any contract made between you and us, as well as taking steps at your request to enter into and fulfil such a contract. Further, to keep records of transactions for taxation and accounting purposes, as well as to exercise the fulfilment of our responsibilities and duties of care, safety, administration, and business for our customers/students/staff and any prospective customer/student/staff.
2.3 PUBLICATION DATA – we may process information that you post for publication on our website or through any of our services and social media. The publication data may be processed for the purposes of enabling such publication and administering our website and services, as well as for website maintenance and backups. The legal basis for this processing is our legitimate interests, which are to enable us to properly administer our website and services.
2.4 MARKETING/NOTIFICATION DATA – this is the processing of information that you provide to us for the purposes of subscribing to our email notifications and/or newsletters, as well as other marketing paths which might enable us to offer promotions, discounts, competitions, as well as to deliver relevant website content and advertisements and measure/understand the effectiveness of this advertising. The legal basis for the processing of this data is via your opt-in consent via any of our website/online and offline forms, as well as through the performance of a contract between you and us, and/or taking steps, at your request, to enter into such a contract.
2.5 PHOTOGRAPHS/VIDEO – this is the processing and use of any photographs/images/videos of yourself, your likeness, and/or that of the your child(ren)/student(s) via our websites, social media channels, and any publications made by London LAMDA Studio. The legal basis for the processing and use of this data is via your opt-in consent.
2.6 We may process any of your personal data identified in this policy, where necessary, for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.7 We may also process any of your personal data identified in this policy where necessary for the purposes of:
- Detecting and protecting against error, fraud, and other criminal or malicious activity;
- Workforce development, education, training and certification, and performance management;
- Health and Safety compliance and risk management;
- Contacting you or details of kin in case of an emergency;
- To support student and client wellbeing and development;
- To manage any special educational, health or medical needs.
- Using photographs and videos for our websites, social media pages, and publications. You will have the opportunity to withdraw your consent at any time, by confirming so in writing or via email.
- Maintaining safety and security of those using and visiting our school, as well as the use of registers and signing in.
2.8 Please do not supply any other person's personal data to us, unless we prompt you to do so.
3. DUTY TO DISCLOSE INFORMATION
- We have a legal obligation to process safeguarding related data about you/your child should we have concerns about you/their welfare. Information about child abuse will be disclosed to social services. Information about drugs, terrorism, or treason will be disclosed to the police.
- Where applicable, we might also have a legal obligation to transfer certain records and certain information about you/your child to the venue that you/your child will be attending – for the purposes of security and insurance.
- We may also disclose your information to our professional advisers, including lawyers, bankers, auditors, and insurers, who provide consultancy, banking, legal, insurance and accounting services.
- HM Revenue & Customs, regulators, and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- We may share your data with emergency services, in the event of an emergency - for instance, for medical emergencies.
- We will never share your data with any other organisation to use for their own purposes.
4. DATA SECURITY
We have appropriate security measures in place to prevent your personal data from unauthorised access, loss, accidental destruction, misuse, or disclosure. We limit access to your personal data to employees, volunteers, and agents of London LAMDA Studio. Any computerised data will be encrypted and password protected, and any hard copies will be stored securely. Appropriate SSL encryption will be used across all our websites, which will allow visitors to navigate our website over a secure connection, protecting your information from getting intercepted by unwelcome eavesdroppers.
5. DATA RETENTION
Personal data is only be kept for the length of time necessary to perform the process for which it was collected. This applies to data held both electronically and on paper. We follow the statutory requirements for retention of data. In some instances (child protection, or other support service referrals) we are obliged to keep your data for longer if it is necessary to comply with legal requirements.
6. YOUR RIGHTS
In this section, we summarise your rights regarding your data, under the data protection law. These include the rights to:
- access to your personal data
- correct your personal data
- erasure of your personal data
- restrict processing of your personal data
- object to the processing of your personal data
- request a transfer of your personal data
- the right to withdraw consent
If you wish to exercise any of your rights set out above, please email us at: georginafranceshart@gmail.com
There is no fee in order to excise your rights or access your data. However, we may, at our discretion, charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request under these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we keep you updated and will notify you on progress.
7. THIRD PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
8. COOKIES
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
This website uses marketing and tracking technologies. Opting out of this will opt you out of all cookies, except for those needed to run the website. Note that some products may not work as well without tracking cookies.
Opted out of cookies
9. THIRD PARTIES/COLLABORATORS
We do not sell, trade, or rent your personal data to any company/entity other than those subsidiaries of London LAMDA Studio. However, from time to time, we may need to share some of your data with our collaborators in order to provide you with the services we have promised. For instance, some of our Teacher Training sessions are CPD accredited, and in order for you to receive the points, your rights to them must be validated and awarded by the course leaders and their associated company/companies. In these instances, we will ask you to opt-in to us sharing some of your personal data so that we can fulfil the services agreed upon. This data may include name, address, and email. We will never share any data other than that which is necessary for the purposes of the award.
10. CHANGES TO THIS NOTICE
Our privacy policy is regularly reviewed to reflect changes in law, our business practice or the technology we use, and as a result this policy may be amended from time to time without notice. You should therefore endeavour to review this privacy policy regularly, in order to keep up to date with any such changes.